The Telecom Regulatory Authority of India (Trai) has directed operators such as Bharti Airtel and Vodafone Idea not to immediately disconnect services of customers with "sufficient" pre-paid balance as it took strong note of telcos asking such users to go in for mandatory monthly recharge plan.
In a bid to boost their revenue, Airtel and Vodafone Idea have announced minimum monthly recharge plans starting from Rs 35.
These are additional charges that the companies are asking despite having a minimum required balance on subscribers account, turning their lifetime SIM connections to one with a limited validity.
According to Airtel, the users have to recharge a minimum of Rs 35 to keep their connection active. If a user failed to do so, their connection will be barred from making calls. And if a minimum recharge is not made within 15 days, it will also disconnect the incoming facility.
However, the remaining balance left on their SIM, if any, will still remain and the operator will deduct Rs 20 every three months to keep the connection active. The company is also providing a grace period of 90 days before a SIM card will be deactivated. A user can recharge with Rs 35 anytime to re-activate the SIM.